Асистент/ка Проєкту, Комунікацій / Project Assistant, Communications – Міжнародна організація з міграції (МОМ), Представництво в Україні

Vacancy Notice

Open to Internal and External Candidates 

Vacancy Number: PLVN 23 019_04
Position Title: Project Assistant, Communications (with Ukrainian and Russian multiple positions)
Duty Station: Warsaw, Poland
Classification: General Service Staff, Grade G4
Type of Appointment: One-Year Fixed Term, with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 05 July 2023 

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to: assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; enco urage social and economic development through migration, and; uphold the human dignity and well-being of migrants.

IOM has been active in Poland since 2002 under an agreement with the Polish government and conducts various migration programs, including activities supporting the integration of male and female migrants into Polish society. IOM in Poland implements projects aimed at the private sector to promote ethical recruitment, respect for the rights of migrants and migrant women as well as the elimination of forced labour from value chains and the prevention of human trafficking.

Context:

The United States Refugee Admissions Program (USRAP) operates worldwide to provide resettlement opportunities to thousands of individuals annually. IOM offers a range of services and support to the USRAP, including, but not limited to, case  processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the general supervision of the Project Officer, Communications, RSC Eurasia, the direct supervision of the Project Associate, Communications, RSC Eurasia, and with monitoring and guidance from the Project Focal Point, Communications, RSC Eurasia, the Project Assistant is responsible for undertaking communications activities, with the following duties and responsibi lities.

Core Functions / Responsibilities:

• Assist with communications activities in an assigned area or areas, such as case consultation, the information center, and public
• Assist in providing efficient and effective case consultation services for individuals who appear in person at RSC Eurasia by delivering efficient, practical, accurate, precise, and courteous information to individuals during case
• Provide information to individuals through the RSC EURASIA information center, ensuring that all communication is undertaken by phone, email, website(s), and other technological means and, if relevant, in person, is efficient, effective, accurate, precise, and courteous. In addition, assist in verifying that the information provided by the RSC Eurasia information center is up to date, relevant, and accessible  to  all  persons,  including at-risk  individuals, and that the staff members providing the information are adequately
• In close coordination with supervisors, as requested, assist with activities related to public affairs, including, as assigned, producing and distributing materials for individuals served by RSC Eurasia, RSC management, IOM, partners, and donors, including print, audio, visual, and online
• Update START as needed with communications-related
• Undertake quality checks (QC) of communications-related data in START and other communications tools, such as email systems, as directed by Communications team members or Proactively bring to the attention of supervisors communications- related backlogs or other issues.
• Provide regular reports on the work being accomplished to the Project Focal Point, Communications, supervisors, and team
• Undertake duty travel as needed to participate in meetings or
• Demonstrate an in-depth understanding of the  USRAP,  SOPs,  and START and the ability to remain professional, impartial, and unbiased during all interactions with applicants and
• Maintain the confidentiality and integrity of all RSC-related information by implementing control procedures per USRAP standards of conduct and data protection Alert the Project Focal Point or RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.
• Perform such other duties as may be

Required Qualifications and Experience Education

• Bachelor’s degree from an accredited institution with two years of relevant professional experience, or;
• High school diploma with four years of relevant

Experience

• Experience in using office software packages (MS Word, Excel, etc.) and databases is considered
• Experience in client-facing communication or customer care settings is considered
• Experience working with migrants, refugees, or other vulnerable groups is considered desirable.

Skills

• Attention to detail and ability to
• Excellent computer skills – MS Office (Word, Excel) and
• Strong interpersonal and communication
• Ability to work under pressure with minimum supervision.

Languages

For all applicants, fluency in English, Ukrainian, and Russian is required (oral and written). Additional languages are considered advantageous.

Required Competencies

IOM’s competency framework can be found at this link.

The incumbent is expected to demonstrate the f ollowing values and competencies:

VALUES - All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day
• Courage: Demonstrates willingness to take a stand on issues of
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES – Behavioural indicators – Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated
• Communication: Encourages and contributes to clear and  open Explains complex matters in an informative, inspiring and motivational way.

Other:

This post is subject to local recruitment. Only those holding a valid resid ence and work permit for Poland will be eligible for consideration.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

At the time of recruitment, all candidates must disclose any known relative or spouse who works

for IOM. Candidates may also be requested to provide documentary evidence of academic degree(s), professional licenses, and proof of no criminal records as relevant to the requirements of the position advertised.

Appointment will be subject to certification that the candidate is medically fit for appointment, residency verification, visa, and  authorizations by the concerned Government, where applicable.

How  to apply:

Interested candidates can submit their application:

• By clicking on APPLY on Impactpool https://www.impactpool.org/jobs/958005 OR
• By sending  a  CV  and  a  completed Personal  History   Form  (four  pages) in English to: [email protected], specifying the vacancy reference number and full name in the subject line (e.g., “PLVN 2023 01 – Jane SMITH”.

Due to the volume of applications received, IOM Poland cannot respond to all inquiries about the application status and will only contact shortlisted candidates.

Posting period:

From 21 June 2023 – 05 July 2023