Фахівець/чиня програми швидкого реагування (Одеса)
ЗАВЕРШЕНО
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Position
The Humanitarian Rapid Response Mechanism Officer ensures the efficient and effective implementation of the emergency response program inclusive of NFI, Food, WASH, Cash and shelter basic needs assistance. They are responsible for assisting with the coordination and implementation of the HRRT program in Ukraine, including daily management of program activities and program staff; ensuring appropriate systems and support mechanisms are in place to track, and analyze and report on results. They are a strong team leader, able to develop and mentor team members and are effective communicators, able to work with internal and external stakeholders to achieve common objectives. They are responsible for managing relationships with local partners, participants and donors, contributing to the achievement of the program’s objectives and the HRRT overall objectives.
Essential Responsibilities
STRATEGY AND PLANNING
- Actively monitor the evolving humanitarian situation as well as trends in Cash and NFI sectors
- Identify, build and manage collaborative partnerships with Ukrainian partners, sub-grantees, donors, local government and other stakeholders.
PROGRAM MANAGEMENT
- Work with the RRM Coordinator to launch HRRT startup and ongoing program management and administration of teams across various field locations.
- Draft detailed implementation plans and intervention budgets to ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
- Support the RRM Coordinator to design, facilitate and analyze rapid needs assessments, market assessments, protection and risk assessments as well as any other needs identified during the response.
- Organize and supervise registration sites for both cash and in-kind assistance ensuring that beneficiaries are effectively targeted according to established vulnerability criteria, registration sites are organized in an accessible and safe way and that feedback mechanisms are in place.
- Ensure, in coordination with local partners, the planning of safe delivery and distribution of NFIs to beneficiaries, including advising on and adhering to standard operating procedures (SOP) for NFIs distribution, safety and security measures, and training program and partners staff on SOP and safety and security measures.
- Integrate the use of community approaches in the design, implementation, and maintenance of projects.
- Ensure all interventions adhere to Mercy Corps’ Program Management Minimum Standards; Mercy Corps’ Codes of Conduct and Ethics; Gender, Diversity and Inclusion guiding documents; Core Humanitarian Principles and Do No Harm.
TEAM MANAGEMENT
- Manage, coach, and guide RRM Assistants in their daily tasks.
- Hire and supervise daily laborers.
- Coordinate with local partners to ensure proper communication and collaboration between partner and Mercy Corps teams during rapid response interventions.
OPERATIONS (LOGISTICS, ADMIN, PROCUREMENT)
- Work with operations departments to ensure that all procurement and payment requests are submitted and processed on time.
- Ensure proper documentation program activities and proper archival of program files.
SECURITY
- Communicate proactively with the security team to ensure compliance with security procedures and policies and that interventions are set-up and implemented in a safe and secure way.
- Contribute to creating a secure environment for team members.
PARTNERSHIPS
- Help with the sub-awarding of local partner organizations.
- Work together with partner organization staff during rapid needs assessments, distributions, post distribution monitoring.
Supervisory Responsibility
RRM Assistants
Accountability
Reports Directly To: Rapid Response Coordinator
Works Directly With: Other program departments, Analytics team, Operations, Security Management, PaQ and MEL teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- BA/BS or equivalent in relevant field
- 2-3 years of related experience in humanitarian programming, experience in rapid response or in cash/NFI is an asset.
- Demonstrated ability to meet deadlines and work independently and cooperatively with team members in cross-cultural environments.
- Ukrainian language (written and spoken is required, a strong command of English (written and spoken) is also necessary.
- Excellent interpersonal and communication skills including the ability to interact effectively with project partners, local authorities, and vulnerable populations.
- Demonstrated flexibility and creativity in planning and problem solving.
- Demonstrable ability to deliver high performance in stressful and insecure contexts.
- Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).
- Willingness to travel to remote and insecure field locations (please note that RRM teams must be ready to deploy on short notice and for long periods of time to response locations).
Success Factors
The successful RRM Officer is someone who excels in a fast-paced and dynamic work environment. RRM mechanisms are designed to provide immediate assistance during a fast uptick in humanitarian needs or displacement. As such, the work pace can be intense and demanding, requiring team members to act quickly and efficiently to address the needs of affected populations.
They will be an effective collaborator who can work with and communicate effectively to colleagues, other humanitarian actors, government agencies, local partners and affected communities. The ability to communicate clearly, work as part of a team and navigate cultural sensitivities are crucial skills for employees in this role.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
Benefits
Mercy Corps is offering competitive 25 Benefits Packages (10 law statutory and 15 market competitive), including but not limited to the relocation, transportation, phone allowances, remote and flexible working modality, duty of care, well-being support, 24/7 free resilience consultations in addition to a salary offer. Team positive working environment in a well-established and growing international humanitarian organization with career development opportunities through our global talent development platform.
