Фахівець/чиня відділу з питань захисту ВПО / Protection Officer

ABOUT US

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their country. NRC is an equal opportunities employer that aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

JOB DESCRIPTION

In particular, the position holder will conduct protection monitoring activities at the household and community level for the purpose of understanding individual and community-level protection risks and in order to identify individuals who have endured a protection violation and require Individual Protection Assistance and/or referrals to specialized service providers. Protection Officers will follow established protection monitoring and IPA guidance in all data collection and management and activities. Protection officers will need to be able to conduct trauma-informed interviewing with key stakeholders and individuals in need of protection support, including but not limited to: identifying needs, vulnerabilities, protection risks, and protection violations; identifying referral needs and safely conducting referrals to specialized service providers; identifying needs for and provision of assistance of in-kind or cash assistance to address a protection risk; and identify needs for and provide psychological first aid.

The position holder will be directly supervised by the Protection Coordinator. This position does not supervise any positions. 

Generic responsibilities

1. Ensure adherence with NRC policies, tools, handbooks and guidelines
2. Implement protection monitoring and Individual Protection Assistance (IPA) with a client-centered approach, including the identification of protection needs and understanding how to address protection needs and provide specialized protection support, including through in-kind or cash assistance.
3. Implement protection monitoring, write protection monitoring reports on the community and household level to understand both community and household-level protection risks 
4. Provide psychological first aid services as needed. Assess and address needs contributing to protection outcomes requiring in-kind or cash assistance
5. Conduct safe referrals internally and to external specialized service providers, working with Protection team leaders and Case Workers to ensure service mappings and referral pathways are up to date and utilized. 
6. Prepare and develop status reports as required by management, including timely reporting on programmatic and contextual issues
7. Ensure proper data protection of sensitive information at field level, development and maintenance of databases, filing of documents, etc. All data collection, information/data storage, and sharing of all information must be done in compliance with existing data protection protocols and standards of confidentiality. 
8. Promote and share ideas for technical improvement. Provide inputs on needs and gaps to support operational and strategic initiatives. Ensure close monitoring of project activities and ensure they are implemented based on agreed upon plans
9. Support Community-level Civilian Self-Protection programming, as needed.
10. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist

Specific responsibilities 

• Conduct Household and Community-level protection monitoring
• Provide Immediate Protection Assistance (including in-kind support, cash assistance, accompaniment, safe and dignified referrals) to persons at risk of or exposed to protection threats
• Provide psychological first aid to individuals in need of psychological support 
• Ensure regular collection, analysis and internal dissemination of protection information 
• Support field data collection to inform relevant internal and externally-commissioned protection assessments, risk analyses, and needs assessments.

Competencies  

1. Professional competencies 

Generic professional competencies: 

• Minimum 1 year of experience in the humanitarian sector
• Understanding of the humanitarian and protection principles and strong commitment in ensuring their observation in daily field activities 
• Flexibility and creativity in addressing protection risks and needs
• Documented results related to the position’s responsibilities
• Good reporting skills
• Working knowledge of Microsoft Word, Excel and Outlook
• Some knowledge of English, both written and verbal

Context/ Specific skills, knowledge and experience: 

• Previous experience working in Protection or Protection-related projects is an advantage
• Deep knowledge and understanding of the local context, including socio-cultural, political, security and humanitarian situation

2. Behavioral competencies

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment
• Working with people

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Key Information – Please Take Note When Applying

• Learn more about NRC here
• To apply as an internal candidate, please click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• When creating your profile, include your full name as per your passport.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

We offer:

• Type of contract: national employment contract until 31.12.2023 (with possible extension)
• Salary/benefits: According to NRC salary scale, terms, and conditions.
• Duty station: Kyiv, Ukraine.

This position is for Ukrainian nationals only. Please click here to visit our website and apply.