Менеджер/ка з медичної активності в Одесі (Medical Activity Manager)

INTERSOS is a humanitarian organization on the front-line of emergencies, bringing assistance to victims of armed conflicts, natural disasters and extreme exclusion with particular attention to the protection of the most vulnerable people.

Since 1992 our humanitarian workers have been helping people affected by humanitarian crises: we provide first aid, food, shelter, medical assistance and basic goods. We ensure that basic needs, as education, access to clean water and health assistance, are met.

An INTERSOS emergency team is in Lviv where we are launching an intervention to assist internally displaced people and support local health facilities, already under high pressure due to the influx of displaced people and the shortage of doctors, drugs and medical supplies. We are supporting an oncological hospital and some shelters in Lviv and we also started operations in Vinnytsia, Poltava, Dnipro and Odesa, both in the city and in the surrounding areas, with protection and health care activities.

We are opening a position of Medical Activity Manager in Odesa.

Duration of contract is before 31.12.22 with a possibility of extension.

Main Purpose

Define, coordinate and monitor medical activities of the project under his responsibility according to INTERSOS protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their local communities as well as to improve the health conditions of the target population of the project. In particular, setup the medical component of the INTERSOS program in Odesa to guarantee access to medical care including access to medications.

Support the Deputy Medical Coordinator  based in Odesa in external relationships/activities.

Support with ad hoc health needs that may arise in different locations.

Reporting to:

(Hierarchical): Program Manager National

(Technical): Deputy Medical Coordinator (MedCo)

Tasks

• in all the locations supported, implement and monitor high quality standards in the provision of the medical services to the end user, according to local legislation and regulations
• with the support of the Deputy MedCo, develop and maintain a strong collaboration with the Regional health department and have an up to date understanding and agreement on the health support that INTERSOS can provide in the different areas of the oblasts, including donations of medications and equipment as well as dedicated medical human resources
• with the support of the Deputy MedCo, develop a collaboration with the Municipality health department of the districts where INTERSOS will provide support with health human resources (ex. general practitioners) and finalise an action plan for medical support activities and set them up, including input in the definition of the MoU that will define the type of collaboration and roles and responsibilities of INTERSOS
• weekly visit the primary health care centers supported by INTERSOS, engaging with the PHC responsible to ensure a smooth running of the activities and to identify further needs and opportunities for further collaboration
• map secondary health facilities in the nearby where patients from each supported location can be referred to access specialist care and secondary care and write a referral facilities list by service needed
• coordinate with the local partner to ensure appropriateness and quality of the joint intervention and implementation of the activities as planned. On site bi-monthly meetings with the partners focal point will ensure a smooth collaboration and coordination
• coordinate with the protection team to ensure proper referral and counter referral paths are developed and implemented, especially with regards to patients with particular vulnerabilities (ex. elderly, affected by NCD, affected by clinical mental health conditions, patients affected by HIV/TB) for whom guaranteeing access and continuity of care is even more critical
• liaise weekly with the program team and with the Dep. MedCo/MedCo to report on the current activities and challenges; compile a monthly report on the health activities supervised
• engages with the PHC responsible of each of the districts supported by INTERSOS and define with the related local health authority what support and opportunities are there for cooperation with PHC other than donations of PHC medications, keeping into consideration the current health access for IDPs
• supervises the clinical psychologist to ensure Psychological first aid and standard INTERSOS PSS training is delivered to the protection team as well as to the health staff of the PHCs supported by INTERSOS
• under the guidance of the MedCo/Deputy MedCo performs needs assessments, assists in writing proposals and is in charge of the setup new medical activities as needed
• meet with the PHC department and specifically with the SRH referent of Odesa to verify the current status and capacity of srh services and to define clear referral pathways for women in the shelters to access their services
• Medical stock:
  - in collaboration with the project and mission pharmacist, and under the final supervision of the MedCo, defines the donation needs of medical stock for Odesa municipality and oblast PHC locations according to the orders placed, assigning medical stock according to need and coverage required in the different districts and amount of IDPs
  - in collaboration with the project pharmacy assistant, keeps an updated registry of the donations of medical stock that are given to the shelters (in case the full donation is divided on a monthly basis) and to the PHCC of the 10 districts that INTERSOS will support
  - liaise with the INTERSOS pharmacist to ensure all the planned donations to the municipality and regional health department are delivered as planned and participates in the reception of the order at municipality level
  - with the project pharmacist, visits local pharmacies in the nearby of the shelters in the municipality as well as in the district to identify potential shortages of medications that would limit access to our patients and liaise with the pharmacist to see how to fill that gap (donations from INTERSOS stock or supply via one of the other INTERSOS sites)
  - supervises the project pharmacist in Odesa ensuring medical stock is managed according to the foreseen activities and will develop KPI in collaboration with the logistic department, especially guaranteeing there will be no or ruptures as well as no expired medications will work with the INTERSOS pharmacist to plan future medical orders based on the needs observed in the areas under his/her supervision
• in collaboration with the Deputy MedCo/MedCo and with the MH advisor, performs a needs assessment with regards to mental health and liaises with the MH services at regional and municipality level to understand the needs and evaluate possible clinical mental health interventions starting with ensuring a continuum of care is guaranteed for patients with mental health issues identified by the protection team, including a clear referral plan from the districts (shelters or apartments) up to psychological clinical interventions and psychiatric care within the MoH system
• data collection, monitoring and reporting: Setup a patient’s registry in each location and a simple data collection tool to monitor number of consultations, main morbidities, main medications prescribed. Provide a monthly medical report to the Medical Coordinator
• support the Medical Coordinator in networking and external relationships with MoH (health cluster, technical working groups, MOH etc.)
• support the Medical Coordinator in completing the country health strategy (ex. health system functioning, history/background, standard processes)
• provide ad hoc support to the mission according to needs (ex. short detachments to other location to provide medical support)
• coordinate, assess and supervise the proper functioning of the medical activities of each project according to INTERSOS protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patients health conditions
• participate in the definition of annual planning and budget for the project and in the follow up of the project. Supervise and ensure that medical activities objectives under his responsibility are achieved, reporting to the technical referent any problem arising in the service
• coach and train the medical team of the project he manage in order to guarantee the good quality of the medical activities and to provide the medical care to the patients
• check all administrative procedures related to patients’ follow-up (card filling, registers, paper exit, discharge, transfers etc.) are carried out correctly and according to INTERSOS procedures
• coordinate and monitor the daily working plan of the team under his responsibility (absent personnel, vacations, tracking leaves etc.). Participate in shifts and replaces a staff if necessary
• plan and supervise, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staffs under his responsibility in order to improve staff’s capabilities and to ensure both the sizing and the amount of knowledge required
• participate in the monthly reports according to guidelines

Requirements

• Advanced university degree in medicine or other paramedical studies
• Minimum 2 year’s relevant work experience in the humanitarian sector especially in fragile and unstable environments
• Ukrainian and English fluent
• Flexibility to travel countrywide with short notice
• Essential computer literacy (word, excel and internet)
• Demonstrate experience with different donors’ compliance and reporting
• Leadership, people management and development
• Teamwork and cooperation
• Service orientation
• Understanding of humanitarian operations principles, standards and best practices
• Commitment to INTERSOS principles

Будь-ласка, надсилайте резюме англійською мовою (бажано) та заповнюйте форму тут: INTERSOS Application