Senior People & Culture Manager /Старший менеджер (-ка) з персоналу та культури

Summary:

The Kyiv-based Senior People & Culture Manager leads and is responsible for the overall administration and coordination of all aspects of the People & Culture Department. The role ensures appropriate People & Culture policies, processes and practices are in line with the regulations and standards of Global Communities, its donors and the host country.  The Senior People & Culture Manager ensures high quality and efficient staff recruitment, employment cycle management, staff onboarding, learning and development opportunities, performance management, employee relations management, compensation and benefits structures and administration, code of conduct compliance, employee engagement and staff care implementation. The Senior People & Culture Manager provides technical support and capacity building for the People & Culture Team. 

 Responsibilities:

• Design, plan, and implement People & Culture systems, policies, procedures, and best practices to strengthen country office People & Culture functions.
• Review current People & Culture systems and provide suggestions to Country Director to enhance the processes.
• Serve as relationship manager with external service providers for employment management service provision.
• Ensure Global Communities’ compliance to all applicable local laws and regulations. Maintain in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance.
• Communicate areas of change in both policy and procedure to all staff.
• Maintain local compensation structure by conducting periodic salary surveys; schedule and conduct job evaluations; monitor and schedule individual pay actions; recommend, plan, and implement salary/pay structure revisions.

• Maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs; recommending benefit programs to management.
• Manage fair, transparent and efficient recruitment and selection processes of national staff according to recruitment requirements and ensure implementation of employment contracts in compliance with local labor laws and Global Communities’ contractualmanagement processes.
• Ensure all staff are issued letters of appointment, employment contracts, position descriptions and associated updated descriptions, amendments to employment contracts as needed, and other personnel documentation in a timely manner. Establish a contract tracking system.
• Implement and coordinate timely and effective induction of newly hired staff into the organization.
• Provide guidance and direction to staff on compensation and benefits.
• Implement performance management system for Ukraine mission, providing support to program and country management around planning, monitoring, and appraising employee work results, providing performance feedback, coaching, counseling, career development, and identifying and executing appropriate take actions up to and including terminations. Link performance management to staff development/capacity building, coaching and training.
• Identify training needs and develop, lead and facilitate internal and external training opportunities for staff based on learning gaps and career development needs.
• Ensure proper management of personnel information/data and personnel filing systems.

• Maintain strict confidentiality and professionalism in all forums regarding personnel data, decisions and information.
• Maintain historical People & Culture records using a filing and retrieval system. Facilitate respectful and effective exit processes for all staff, including conducting confidential exit interviews.
• Provide counsel on procedure and policy interpretation, compensation and benefits, recruiting and retention strategies, employee relations issues, and local labor laws.
• Facilitate resolution of employee grievances. Manage and resolve complex employee relations issues in coordination with HQ Office of People & Culture and Office of Ethics.
• Manage and direct daily activities and work products/processes of local People & Culture team.
• Serve as mentor for and build the capacity of local People & Culture team to ensure sustainable and reliable People & Culture services in all country/ field offices.
• Serve as government liaison to ensure compliance with all government regulations, including labor, registration, accreditation, visa and residency needs.
• Any other duties as assigned. 

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be fluent in Ukrainian and English both at verbal and written level.
• Strong knowledge of and demonstrated ability to establish policies and processes compliant with Ukrainian Labor Law is required.
• Demonstrated ability to exercise care and sound judgement to ensure consistent fairness, equity and neutrality in decision-making processes, particularly those involving staff of diverse national, cultural, ethnic, religious and socio-economic backgrounds.
• Demonstrated ability to consistently maintain favorable and effective relations with and among employees.
• Proven record of effective staff, process and workforce management.
• Documented results and experience related to the position’s responsibilities.
• Computer/word processing and standard office software skills.
• Self-motivated, demonstrated capacity to work effectively in a fluid operating environment with minimal
• Demonstrated ability to establish and implement sound People & Culture practices and procedures.
• Demonstrated knowledge of USAID/BHA and/or other international institutional donor rules and regulations.
• Advanced knowledge of word processing and database maintenance.
• Demonstrated ability to supervise staff, resolve conflicts and promote a team environment.
• Demonstrated ability to work effectively in a fluid operating

EDUCATION and/or EXPERIENCE

• Bachelor degree in a related field is required.
• Minimum 6 years of direct and relevant work experience is required.
• At least 8 years of supervisory/staff management experience is required.
• Experience with a humanitarian or international non-governmental organization preferred.

This position is open for Ukrainian citizens only.

Interested candidates are asked to send CVs and Cover letters to [email protected] as soon as possible, indicating position title in the subject line. Interviews will be conducted on a rolling basis. Position is open until filled.

Global Communities is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment, without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.