Project Assistant, Data Integrity (МОМ)

Context:

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to 85,000 or more individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. Some 1200 multi-disciplinary staff members work in support of the USRAP which has an annual budget in the range of USD 200 million. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for Eurasia. RSC Eurasia prepares applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arrivals to resettlement agencies in the US and offers Cultural Orientation (CO) training to individuals departing for the US.

Under the general supervision of the Deputy Project Manager, RSC Eurasia, and the direct supervision of the Project Officer, Data Integrity, RSC Eurasia, the Project Assistant is responsible for undertaking and guiding data integrity activities, with the following duties and responsibilities:

 Core Functions / Responsibilities:

1. Undertake data integrity activities in an assigned area related to report management, application management and/or data quality assurance and, as required, guide and assist in monitoring teams of Project Clerks and Project Assistants in Data Integrity in organizing and completing data integrity activities in an assigned area. 
2. Monitor and assist in guiding Data Integrity team members with the creation and distribution of clear, concise and timely reports for RSC Eurasia using SQL Reporting Services (SSRS) and other reporting tools, and with the design and publishing of reports presented in a clear and informative format.
3. Efficiently and effectively maintain complete documentation on reports, RSC applications, and data quality assurance tools, ensuring they are utilized in accordance with established Standard Operating Procedures (SOPs). 
4. Assist the Project Officer, Data Integrity as they work in partnership with RSC supervisors to gather and document application and quality assurance business and system requirements, and to translate those business and system requirements into the design and development of in-house applications, reports and data quality assurance systems that serve as comprehensive solutions for the USRAP at RSC Eurasia.
5. Maintain the production and development reporting databases for RSC Eurasia, identifying problems in logic, integrity, and efficiency in the applications, quality assurance systems, and reports.
6. Perform ad-hoc reporting and data analysis upon request and conduct regular quality assurance checks of data in WRAPS to ensure the accuracy of information and the RSC’s compliance with all USRAP and RSC SOPs in relation to reporting, application management and data quality assurance.
7. Research and respond to reporting requests from RSC Eurasia colleagues, resolving questions and issues related to RSC applications, data quality assurance and reporting systems.
8. In coordination with supervisors, liaise as needed with other teams and units in RSC Eurasia and other RSCs. Provide regular reports on the work being accomplished within the team to supervisors and team members.
9. Train other Data Integrity team members as needed to efficiently and effectively manage reporting, application management, and data quality assurance. 
10. Undertake duty travel as needed to participate in data integrity-related activities, for meetings and for training.
11. Demonstrate an in-depth understanding of the USRAP, SOPs and WRAPS, as well as the ability to remain professional, impartial and unbiased during all interactions with colleagues and external stakeholders.
12. Maintain the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience

 Education

• High school diploma or equivalent with at least five years of relevant work experience

OR

• Bachelor’s Degree or equivalent (preferably in Computer Science, Information Management or a related discipline) with at least three years of professional work experience.

Experience

• Ability to use own initiative and work under pressure with minimum supervision
• Excellent computer skills, including in Word, Excel and Internet; IT skills are a distinct advantage
• Knowledge of Microsoft SQL Server and SQL Reports Server and experience in using SSMS and BIDS
• Excellent data analysis, visualization and presentation skills
• Strong interpersonal and communication skills
• Self-motivated and objective driven

Languages

Fluency in English and Ukrainian is required.

Required Competencies

Behavioural

Accountability

• Accepts and gives constructive criticism
• Follows all relevant procedures, processes, and policies
• Meets deadline, cost, and quality requirements for outputs
• Monitors own work to correct errors
• Takes responsibility for meeting commitments and for any shortcomings

Client Orientation

• Identifies the immediate and peripheral clients of own work
• Establishes and maintains effective working relationships with clients
• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
• Keeps clients informed of developments and setbacks

Continuous Learning

• Contributes to colleagues’ learning
• Demonstrates interest in improving relevant skills
• Demonstrates interest in acquiring skills relevant to other functional areas
• Keeps abreast of developments in own professional area

Communication

• Actively shares relevant information
• Clearly communicates, and listens to feedback on, changing priorities and procedures
• Writes clearly and effectively, adapting wording and style to the intended audience
• Listens effectively and communicates clearly, adapting delivery to the audience

Creativity and Initiative

• Actively seeks new ways of improving programmes or services
• Expands responsibilities while maintaining existing ones
• Persuades others to consider new ideas
• Proactively develops new ways to resolve problems

Leadership and Negotiation

• Convinces others to share resources
• Actively identifies opportunities for and promotes organizational change
• Presents goals as shared interests
• Articulates vision to motivate colleagues and follows through with commitments

Performance Management

• Provides constructive feedback to colleagues
• Identifies ways for their staff to develop their abilities and careers
• Provides fair, accurate, timely, and constructive staff evaluations
• Uses staff evaluations appropriately in recruitment and other relevant HR procedures
• Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluation

Planning and Organizing

• Sets clear and achievable goals consistent with agreed priorities for self and others
• Identifies priority activities and assignments for self and others
• Organizes and documents work to allow for planned and unplanned handovers
• Identifies risks and makes contingency plans
• Adjusts priorities and plans to achieve goals
• Allocates appropriate times and resources for own work and that of team members

Professionalism

• Masters subject matter related to responsibilities
• Identifies issues, opportunities, and risks central to responsibilities
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
• Persistent, calm, and polite in the face of challenges and stress
• Treats all colleagues with respect and dignity
• Works effectively with people from different cultures by adapting to relevant cultural contexts
• Knowledgeable about and promotes IOM core mandate and migration solutions

Teamwork

• Actively contributes to an effective, collegial, and agreeable team environment
• Contributes to, and follows team objectives
• Gives credit where credit is due
• Seeks input and feedback from others
• Delegates tasks and responsibilities as appropriate
• Actively supports and implements final group decisions
• Takes joint responsibility for team’s work

Technological Awareness

• Learns about developments in available technology
• Proactively identifies and advocates for cost-efficient technology solutions
• Understands applicability and limitation of technology and seeks to apply it to appropriate work

Resource Mobilization

• Establishes realistic resource requirements to meet IOM needs

Other

Any offer made to the candidate in relation to this special vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.

A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.

This vacancy has been extended and is open to internal and external candidates. Previous applicants do not need to re-apply.

How to apply:

Interested candidates are invited to submit their applications on IOM Personal History Form (http://iom.org.ua/en/personal_history or iom.org.ua/sites/default/files/personal_history_form_0.xls) to [email protected] by 21 February 2018 at the latest, referring to this advertisement in the subject line of your message.

Only shortlisted candidates will be contacted.