IT Infrastructure Associate / Systеm Administrator

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. 

At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.   

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter. 

What will you do in this position? 

In close collaboration with the ETC team in Kyiv, an IT Infrastructure Associate / System Administrator will be responsible for maintaining the ETC telecommunication and IT infrastructure in the area of operation covered by Odesa.

You will be trained in various technologies and processes used by WFP. If you have a background and some experience in telecommunication, information technology, or computer networks and are eager to learn, we encourage you to apply.

Why work with us? 

The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world dependent on its huge grain supplies. It is inflicting untold suffering on civilians, displace families, and disrupt supply chains and food production. It has caused one of the fastest forced population movements since the Second World War. Close to 6 million Ukrainians are still living as refugees across Europe, and almost 5.1 million are internally displaced. Many have lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south do not have reliable access to nutritious food. 

WFP uses a flexible mix of food and cash assistance to support communities affected by the war wherever they are. This includes working with local partners to distribute food rations in areas near the frontline and providing cash transfers wherever people have access to banks and markets to buy food. Since March 2022, WFP has distributed food and cash assistance equivalent to 2.4 billion meals to families displaced and affected by the war, partnering directly with local responders. 

➡️ WFP is a 2020 Nobel Peace Prize Laureate.  

➡️ WFP offers a highly inclusive, diverse and multicultural working environment.  

➡️ WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities.  

➡️ A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. 

How can you make a difference?

In this position, you will have to:   

• With technical guidelines and support from the ETC team, perform installation and maintenance of telecommunication and IT equipment as required. 
• Provide technical support to users for hardware and software-related problems. This involves troubleshooting ad-hoc user problems. 
• In close coordination with the ETC team, plan the deployment of telecommunication and IT infrastructure. 
• Validate technical installations done by third-party service providers. 
• Perform regular maintenance of telecom and IT infrastructure. 
• Evaluate existing IT and telecoms infrastructure propose improvements and organize upgrades accordingly. 
• Provide technical training to staff on the operation of technical equipment and procedures. 
• Perform other related duties as required. 

To join us in saving lives, changing lives, you will have:

Education: Completion of secondary education. University degree and/or training/courses in one or more of the following disciplines: Information Technology, Computer Science, Telecommunications, Electrical Engineering or related discipline. 
 

Experience: Minimum six (6) years of progressively responsible relevant work experience in the related field of Telecommunications or IT. Post-secondary education can compensate for some years of experience. For example, you will be considered as eligible if you have:  

• Three (3) years of work experience in combination with a Master’s Degree; 
• Four (4) years of work experience in combination with a Bachelor’s Degree. 

Experience of working with telecommunication systems such as VHF radios, microwave links or VSAT will be an added advantage. 
 

Knowledge & Skills:

• Sound knowledge of Microsoft Windows, MS Excel, MS Word, MS PowerPoint, and other related software. 
• Good analytical skills, resourcefulness, and initiative. 
• Motivated to learn new skills in IT, telecommunication systems and infrastructure.  
• Demonstrated problem-solving skills and provide support to the users. 
• Requires the ability to work under pressure and on multiple tasks.
   

Language: Fluency (level C) in both in English and Ukrainian languages. 

Before you apply…

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.  

We aim to achieve parity and inclusion in our teams in Ukraine. WFP encourages female candidates and people with disabilities to apply.  

WFP is committed to an accessible, inclusive recruitment process. Please contact us at [email protected] to advise us of any disability related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to confidentially discuss your needs. 

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. 

How do you apply…

To be considered, you are invited to apply via WFP’s recruitment portal. CV and cover letter must be submitted in English language. 

Only those who are short-listed candidates will be contacted for the next steps of our recruitment process.  

We also encourage you to create your candidate profile and set up WFP job alerts to learn more about all the opportunities available to join us and make a difference in the lives of the people we serve.