Спеціаліст з управління інформацією проекту інформування, консультування та правової допомоги (спеціаліст з бази даних)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

NRC is looking for ICLA Information Management Officer in our office in Severodonetsk, Ukraine.

Job description

• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Develop, implement, manage and administer databases and related procedures
• Implement and maintain a filing system for ICLA-related documentation
• Carry out periodic audits for inventory obtained and used in the ICLA project
• Ensure proper filing of documents
• Investigate and facilitate introduction of new ideas, technology, methods and approaches in order to improve the quality of data management
• Contribute to specific protection risks and needs analyses
• Contribute to designing of protection response to identified risks and needs.
• Supervise and train ICLA team in relation to Database processing and utilization
• General follow up of the NRC routines in relation to ICLA project documentation
• Ensure project-specific databases (multiple) that meet donor and NRC programme requirements are developed and fully operational during the life of project. Databases will include those which record instances of violations occurring within the context of the conflict; and those which facilitate case management within NRC and the ICLA programme in particular
• Provide assistance during administration and management of unified programme database throughout pilot and roll-out periods where relevant
• Receive data from ICLA programme staff with consequent entry and processing in the Databases
• Ensure regular monitoring and checkup of the entered data with actual Beneficiary Intake Forms
• Ensure proper filing and archiving of the Beneficiary Intake Forms
• Ensure that Database applications, data storage and regular backups are configured and maintained
• Implement and update a data disaster recovery plan (back up)
• Ensure installation and maintenance of protection services (anti-viruses and firewalls)
• Train and develop skills of ICLA as well as other NRC programme staff in relation to use of the Databases
• Supervise programme files and archive
• Adhere to National legislation, EU General Data Protection Regulation, and NRC policies regarding the administration and protection of private information
• Ensure efficient working relationships internally with the M&E unit and with other Core Competencies
• Contribute inputs to reporting systems in a timely manner
• Contribute to donor, internal, and other types of reports; strategy documents, preparing and providing of dashboards, statistical charts, tables, and other visualization methods as required
• Extract and analyze information from primary and secondary sources with further processing and representation
• Submit regular activity reports to ICLA Programme Development Manager
• Perform any other tasks as requested by ICLA Programme Development Manager

Qualifications

• Experience working in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts desirable
• Documented results related to the position’s responsibilities
• Good written and spoken English
• Skills in solving problems
• Responsibility, independence, attentiveness, ability to handle stress, diligence
• Displaying self-motivation and initiative
• University degree in Information Technology, Computer Science, Statistics or a related field
• Minimum of 2 years of relevant experience
• Solid background in usage of Microsoft Office software package (MS Excel advanced)
• Strong experience with VBA developments
• Background with CRM systems is required (Salesforce CRM is a big advantage)
• Knowledge of different data collection methodologies, including mobile data collection
• Strong analytical and research skills
• Background with relational databases and web development is an advantage
• Knowledge of data analysis and visualization solutions such as PowerBI is an advantage
• Knowledge of GIS, GIS programs and geolocation software (e.g. QGIS) and practices is an advantage
• Experience with Microsoft Office 365’s Cloud suite is an advantage

Personal qualities

• Planning and delivering results
• Working with people
• Analyzing
• Coping with change
• Handling insecure environments

We offer

Contract period: till the end of the 2019 with the possibility of extention.

Salary/benefits: According to NRC country policy, medical insurance, training opportunities

Duty station: Severodonetsk, Luhansk oblast, Ukraine

[email protected]