Sаles Consultant

The British Council, a leading international cultural organisation, is recruiting a full-time Sales Consultant, whose main duty is to secure excellent sales results whilst ensuring a high quality customer experience in handling enquiries about our English language services and Exams, to act as British Council’s ambassador and provide top quality services to all customers meeting all Key Performance Indicators (KPIs) and deliver Sales & Customer Relations services in order to enable the Council to meet its sales targets.

Role Specific Knowledge & Experience

Minimum / essential

• Working with customers via phone, face-to-face, email

Desirable

• Experience with TCMS
• Experience in using CRM systems

Role Specific Skills

• Accuracy/attention to detail
• Computing skills (MS Office, Excel)

Work Schedule:

Tuesday – Friday from 9.00 am till 17.30 pm or from 11.30 am to 20.00 pm

Saturday – from 10.00 am to 18.30 pm

Sunday – Monday are off

What we offer:

• official employment
• 13th salary – annual bonus
• 14th salary as Terminal Gratuity
• Performance related annual bonus based in incentive scheme
• Medical insurance fully paid for employees + coverage for family members (upon probation period completion)
• 34 calendar days of annual leave
• Study leave, paid sick leave, special leave for volunteering
• 14 days of public holidays
• Eye-check policy
• 50% discount for family members to study English
• Opportunities for Learning and Development

Successful candidates will be invited for an English language testing and interview.

Please refer to British Council Behaviours dictionary and British Council Core Skills before applying for the job.

Candidates wishing to apply should fill out the on-line application form.

The closing date for receipt of applications is 03 September 2019.

The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. We guarantee an interview to disabled candidates who meet the essential criteria.

The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989

The British Council took the 8th place in the ranking of the top 20 Ukrainian companies where young and ambitious Ukrainians want to work with. The survey was conducted by the international company Hay Group and included 573 Ukrainian and international companies operating in Ukraine. The results of the study indicate that the work in the British Council is the key to a successful career and the realization of professional and creative potential of employees.