Information Manager, Інформаційний/а менеджер/ка, INSO UKRAINE

Stichting International NGO Safety Organisation (INSO) registered in The Hague supports the safety of aid workers by operating safety coordination platforms in insecure contexts.

INSO provides registered NGOs with free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training. 

INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.

INSO Ukraine Country Office

INSO has been operational in Ukraine since July 2015 and currently brings together 46 registered NGOs operating country-wide, particularly in Eastern Ukraine. INSO Ukraine focuses on providing security- and access-related information in near to real-time and helps raise awareness of the existing risks and mitigation strategies.

INSO Ukraine Monitoring Mission

INSO Monitoring supports humanitarian preparedness and response in Medium Risk contexts.

While operating with the same rigorous quality standards of a regular INSO mission, INSO Monitoring offers its partners the following services:

1. Alerts on conflict and access incidents affecting the humanitarian community.
2. Monitoring of incident data.
3. Monthly briefings to partners.
4. Independent Security Advisory services

As with all INSO services, INSO Monitoring is only available to non-profit humanitarian & development NGOs (local and international) working to assist the people of Ukraine.

We are seeking an experienced individual to join our team as INSO Information Manager (IM) to be based in Kyiv.

Position              : Information Manager

Line Manager    : Head of Mission

Country Office   : Ukraine

Work Location   : Kyiv

Job Summary:

The primary aim of the position is to develop high quality data visualization products including maps and graphs, effectively manage INSO’s database as well as the registration process of INSO’s partners.

The successful candidate will have a strong background in GIS and Information Management, be inquisitive and detail oriented, and have significant experience building and leading high performing teams.

Major Responsibilities:

GIS activities

• Identify map information needs and sources in collaboration with the Research & Analysis and Operations teams.
• Collect geographical data for analysis and presentation.
• Produce high quality maps, graphs and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict.
• Provide GIS-relevant inputs on field missions intended to gather data for INSO outputs, including maps.

Incident Database Management

• Ensure that information contained in INSO Incident Database is correctly categorized, promptly updated and of easy access to its users.
• Monitor the accuracy and quality of data collected by Field Offices.
• Monitor proper coding in CHDC.

Registration

• Monitor the registration and update of INSO-registered partners through INSO’s Partners Portal.

Technical Support

• Closely work with Operation department in order to understand and respond to their needs.
• Train Deputy Monitoring Officers, the Monitoring Officer Assistant or any other position with data-entry responsibilities on Database Management.
• Manage and regularly update Sharepoint folders with relevant materials.
• Elaborate materials for advertising INSO services under the guidance of the correspondent departments.
• Assist in implementation of IT and Information policies.
• The holder must safeguard the access of information by unauthorized parties.

Mandatory Requirements:

• Master’s degree or equivalent in GIS, Geography, Information Systems or relevant field.
• Fluency in English (written and spoken).
• 3-5 years of experience in GIS and data visualization in a similar humanitarian organization and context.
• Extensive experience with ArcGIS for data management and manipulation, strong ArcGIS technical skills including creating topologically correct shapefiles and geodatabases.
• Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts.
• Strong cartographic skills, including the development of templates and adherence to cartographic standards are highly desirable.
• Extensive experience with Excel and Microsoft Office Products
• Familiarity with QGIS and online-geoservices (such as Carto.com) highly is desirable.
• Knowledge of Adobe Photoshop, Acrobat and Illustrator. 

Preferred Requirements:

• Fluency in English (Written and Spoken)
• Experience in security and/or political mapping.
• Knowledge of analytical software.
• Working experience with humanitarian organizations, particularly with NGOs.
• Staff management experience. 

Key Personal Competences:

• Ability to identify issues, analyse and participate in the resolution of issues/problems.
• Excellent communication, organizational and managerial skills.
• Demonstrated understanding of humanitarian principles and practices.
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for his/her own actions.
• Meeting of tight deadlines, with the availability to work during weekends if necessary.

Terms & Conditions:

12-months official employment contract with a 3-month probationary period with expected start date 04 January 2020, UAH 36,310 Gross salary.

INSO’s Safeguarding Policy:

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:

• All offers of employment will be conditional on receiving at least two satisfactory profesional references;
• INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address;
• All essential qualifications and relevant professional accreditations and memberships will be verified;
• The successful candidate will be required to provide a valid proof of identity (passport, ID card);
• All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.); 
• All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

How to apply:

Interested persons are requested to send the following to [email protected] and ensure to reference ‘INSO Information Manager, Kyiv’ in the subject line of your email by 26 December 2019. Only shortlisted candidates will be contacted on a rolling basis:

• Cover Letter specifying how you meet the mandatory requirements, your motivation in applying and what you hope to bring to INSO (2-pages maximum).
• Up to date CV (5 page maximum).

Please do not send any additional information (certificates, other writing samples, etc.) and keep the total size of your application under 2MB if possible.