Training Manager / Менеджер/ка відділу тренінгів

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1000 NGOs operating in 17 of the world’s most insecure countries. 

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice. 

INSO Ukraine 

INSO Ukraine opened in 2015. Since the full-scale invasion in February 2022, it has rapidly expanded to a full platform serving the needs of NGOs. Currently, over 230 national and international NGOs receive INSO services. We have offices in Kyiv, Lviv, Dnipro, and Odesa. As part of INSO Ukraine, you will play a key role in developing impactful services for humanitarian safety and helping aid to reach people in need.

Job Summary

As Training Manager, you will be responsible for the development, organisation, delivery, and evaluation of training courses to support national and international NGOs in organisational safety and crisis management, personal risk mitigation, and humanitarian access. You will ensure compliance with INSO training standards and best practices, lead the training team (7 staff), as well as lead the annual training plan cycle. The position is based in Kyiv, with a large amount of travel in Ukraine.

The ideal candidate is fluent in English and Ukrainian and have a strong background in the humanitarian, adult learning or civilian safety and security sector, with solid project management skills.

Major Responsibilities

Implement Training Program 

• Conduct a training needs assessment to identify training needs.
• Plan and organise training sessions. 
• Communicate with INSO partners about training and listen to their needs. 
• Contextualise and facilitate courses on safety & security management, personal safety, humanitarian principles & practices, access, and negotiations.
• Review and improve training materials as necessary. 
• Design and incorporate monitoring and evaluation tools.
• Contribute to MEAL and donor reporting.

Lead the Training Team

• Manage the training team (5 Training Officers and 2 Training Assistant).
• Coordinate with other INSO teams (logistics, financial) and senior management.
• Seek advice and give support to other INSO training teams (15 countries).
• Assist senior management staff in the day-to-day running of the country programme.
• Help manage the public perceptions of INSO’s work to establish and maintain recognition of its mandate for independence, impartiality, and neutrality.
• Comply with INSO service delivery standards and procedures.

Mandatory Requirements

• Fluency in English (written and spoken).
• Minimum 3 years of relevant work experience in the humanitarian, adult learning or civilian safety and security sector.
• Minimum 2 years of relevant work experience in team and project management.
• Demonstrated understanding of NGO safety and security management, personal safety, humanitarian principles, practices, access, and negotiations.
• Work experience in conflict-affected environments.
• Well-developed networking and organizational skills.

Desirable

• Ukrainian or Russian language skills.
• Experience delivering courses focusing on NGO safety and security management, personal safety, humanitarian access and negotiations.
• Experience developing curriculum.
• Experience in public speaking.
• Project management and/or First Aid certifications.
• Experience implementing technical solutions in training settings.

Key Personal Competencies

• Ability to excel in a multicultural work environment.
• Independent drive and ability to manage teams.
• Ability to identify issues, analyse and participate in the resolution of issues/problems.
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for his/her own actions.
• Be able to work under pressure.
• Commitment to humanitarian principles and values. 
• Confidentiality, integrity, and a sense of conflict-of-interest prevention.

Terms & Conditions

The position is based in Kyiv, with a large amount of travel elsewhere in Ukraine.

12-month renewable contract with a 3-month probationary period. Monthly remuneration is UAH 135’000 Gross. The organization also provides health insurance and social benefits in accordance with the Ukrainian labor law.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

How to Apply

Submit your application at https://inso.ngo/VATMUKR. 

Applications should be in English; you will need to upload:

• An updated CV.
• A one-page cover letter detailing why you are interested in working for INSO in this position and how your qualifications align with the competencies required for the role.

Thank you for your interest in INSO.

Only shortlisted candidates will be contacted after the closing date.