Training Officer / Фахівець/чиня з тренінгів

Organisation Background 

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of  free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.  

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.  

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.  

INSO Ukraine 

INSO Ukraine opened in 2015. Since the escalation of the war in February 2022, it has rapidly expanded to a full platform serving the needs of NGOs in a fast-evolving environment. Currently, more than 200 national and international NGOs receive INSO services. Our country office is in Kyiv, supported by field offices in Lviv, Dnipro, and Odesa. The scale and intensity of the Ukraine war have seen significant humanitarian safety challenges. As part of INSO Ukraine, you will play a key role in developing impactful services for humanitarian safety and helping aid reach people in need. 

INSO is now seeking a Training Officer based in Lviv.  

 Job Summary 

As a Training Officer, you will contribute to the development, contextualization, organization, delivery, and evaluation of Humanitarian Environment Individual Safety Training (HEIST) courses to assist aid workers in personal risk mitigation and humanitarian access. 

To be a successful candidate, you will demonstrate a strong background in NGO safety and security management, be outgoing, inquisitive, and detail-oriented, and have significant experience building and delivering high-quality curriculum along with impact monitoring. You will have the ability to adapt training to the prevailing context. The ideal candidate will, above all else, share INSO’s commitment to humanitarian principles. 

This position is open to Ukrainian nationals only, reports to the Training Manager HEIST, and is based in Lviv (possible missions in other Oblasts during the onboarding phase). 

Key Responsibilities 

• Adapt INSO HEIST course to the needs of humanitarian workers in Ukraine, with the support of INSO Training Manager HEIST.  

• Facilitate and co-facilitate training sessions according to INSO facilitation training standards.  
• Contribute to the development and facilitation of other training courses when needed. 
• Contribute to post-training reports, including lessons learned, and evaluation, such as NGO training needs assessment. 

Mandatory Requirements 

• Fluency in Ukrainian and English (written and spoken). 
• Graduate-level education in a relevant field or equivalent work experience. 
• Computer Skills: competency in Microsoft Office, including PowerPoint and Excel. 
• A minimum of 2 years providing training, ideally in the humanitarian safety sector. 
• Demonstrable understanding of humanitarian safety practices and principles. 
• Commitment to humanitarian principles and values. 
• Familiarity with the philosophy, priorities, and principles of humanitarian NGOs and NGO approaches to security. 
• Ability to excel in a multicultural work environment. 

Preferred Characteristics 

• Recent experience working on the Ukrainian response, ideally in an NGO safety training role or equivalent – and demonstrable understanding of the context. 
• Experience in design and development of bespoke safety training curricula for NGOs. 
• Experience in the development and delivery of HEAT, HEIST, or HEFAT courses. 
• Medical or first aid qualifications, including instructor certification. 

Key Personal Competencies 

• A good listener 
• An effective communicator 
• Team player 
• Excellent interpersonal skills 

Terms and Conditions  

12-month renewable contract with a 3-month probationary period. Expected start date 11 March 2024. Gross salary 75’000 UAH. The organization also provides health insurance and other benefits under the Ukrainian legislation.  

INSO’s Safeguarding Policy 

INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.  

How to apply 

Please submit completed applications to [email protected]  and reference ‘Training Officer, Lviv’ in the subject line of your email until/before 26 January 2024.  Applications should be in English and include:  

• An updated CV (maximum 3 pages).  
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.  

Please do not send any additional information.  Only short-listed candidates will be contacted.