Спеціаліст/ка із технічної підтримки відділу моніторингу, оцінки та навчання

Будь ласка, надсилайте свої резюме: MEL Tech Specialist | Mercy Corps Ukraine

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program Summary

Mercy Corps’ Ukraine response meets the humanitarian needs of people affected by the war in Ukraine. Since the escalation of the war in 2022, Mercy Corps has supported more than 750,000 conflict-affected people in Ukraine and neighboring countries. In response to humanitarian needs, Mercy Corps has provided cash assistance, food and hygiene kits, and psychosocial support for people in emergency situations.

At the same time, Mercy Corps acknowledges that together with addressing humanitarian needs, it is also important to engage in recovery activities leading to resilience of communities. Therefore, alongside ongoing emergency activities, Mercy Corps is implementing a resilience program, that contributes to stabilization of livelihoods and improved resilience for IDPs and conflict-affected individuals. In line with direct investments to support self-employment opportunities, small to medium enterprise (SMEs) and agriculture sectors, this resilience program works as an adaptive response mechanism and will adjust programming according to ongoing analysis of the context and potentially changing needs. Notably, nearly all our programming is delivered in partnership with Ukrainian civil society organizations matching humanitarian and resiliency action with capacity strengthening and a real commitment to localization.

Position Summary

The Monitoring, Evaluation, and Learning (MEL) Tech Specialist will join the Ukraine response MEL Team and will work to help set up and maintain data systems/structures and oversee data management processes – including data collection, data analysis, reporting, and visualization. Position requires basic knowledge of any programming language, knowledge of data pipeline and automation processes, advanced data visualization skills, and general understanding of Program and MEL standards in terms of data collection and usage.

We’re looking for someone with a technical mindset who can understand the language of machines, who can easily handle data and see trends and relations in variables. The person will be working with the big datasets and needs to know how to merge several different datasets together. The person who takes this position must have a passion for the automation of all processes and tasks responsible for. In addition the person should be ready to explain findings to non-technical people, that which requires familiarity with data visualization tools.
The successful candidate must have a personal commitment to data quality and security, an interest in quality improvement – and using data analysis to make decision-making easier, and more effective. Working collaboratively with our MEL/Program teams in Ukraine the person should be flexible, learn
quickly and ready to provide technology solution to make programs better.
Experience in the field of Monitoring and Evaluation and any type of data collection tools (e.g. CommCare, Kobotoolbox, Typeform, Microsoft Forms, etc) is preferable.
Any skills you have gained through education, work, or life experience that are relevant for the position will be considered.

Essential Responsibilities

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Main Responsibilities

MEL Design & Planning:

• Support the MEL team in choosing, developing, rolling out and managing data collection applications.
• Support the MEL team on strategy, tools, deliverables and specific tasks as needed.
• Provide relevant inputs and updates of the MEL workplans, activities, and deliverables.
• Support the setup and refinement of the MEL tech system, including CommCare databases, Good Grants platform and Power BI. (We will train on all relevant platforms.)
• Support the development of the technical infrastructure for qualitative and quantitative M&E indicators, tools, including data collection, analysis, reporting,
  storing, visualization.
• Contribute to setting up relevant MEL technology and information management platforms following Mercy Corps guidance and donor requirements.

MEL Implementation:

• Contribute to the setup and deployment of appropriate MEL Technologies in the Ukraine response.
  - This may include: (a.) Developing MEL instruments including applications in CommCare and Good Grants (b.) Testing MEL instruments, (c.) Conducting data visualization with technology platforms like Power BI, etc.
• Work with partner organizations who are engaged in data processes and management to ensure smooth and coordinated third party monitoring practices (by request).
• Ensure troubleshooting during intensive data collection processes on an ongoing basis by liaising with implementing partners and Mercy Corps field teams.
• Ensure coordination of technical areas across MEL and program staff work.
• Conduct occasional trainings on data collection.
• Work closely with MEL and Program teams, conduct data analysis and provide data visualizations – and promote use of the data for program decision making.
• Oversee the implementation of MEL Standard Operating Procedures (SoPs) and tools to ensure quality and consistency throughout the MEL process.
• Help facilitate learning activities with program, operations and other units involved in the emergency response, such as after-action review, performance reviews, etc.

Minimum Qualification & Transferable Skills

Required:

• Bachelor’s or Master’s degree in any technical related field.
• Experience with one or more general purpose programming languages.
• Experience in working with big datasets.
• Advanced expertise in Excel, including using formulas and creating graphs.
• 1+ years of experience with data visualization tools: Power BI, Tableau or similar.
• Experience using data collection technologies: Ona,CommCare, Kobotoolbox, Good Grants.
• Demonstrated ability to critically evaluate data, identify errors and weaknesses, and conduct data cleaning and manipulation.
• Basic knowledge of statistics

Preferred:

• Experience in humanitarian programming, especially in ME(A)L or IM.
• Experience in facilitating technical trainings and consultations is strongly welcomed
• Experience in work with both quantitative and qualitative datasets is preferred.

Language Skills:

• Working knowledge of English is required.
• Fluency in Ukrainian or Russian is required.

Success Factors

The successful candidate will demonstrate a strong understanding of field data collection and analysis technologies, personal commitment to data quality and security, a strong interest in using data analysis to reduce the time and effort required for field staff to make strategic decisions, and an ability to work collaboratively with teams of varying technical capacities. They will be an independent problem solver while also ensuring that country/program needs drive the
technologies chosen and the support work conducted. They will further act in an ethical manner at all times regarding the privacy and security of program participant data, communicate ethical concerns up the chain of responsibility, and ensure the concerns are resolved appropriately. They will serve as an advocate for the data technology needs of response teams and will demonstrate an ability to build trust among country/program staff and balance the needs of multiple countries/programs.

Any skills you have gained through education, volunteer work, or life experience that are relevant for the position will be considered. Be sure to fully explain transferable skills and success factors and how they apply to this position in your cover letter

Living Conditions / Environmental Conditions

This position can be based in Lviv, Dnipro, Kyiv, or Odesa, Ukraine, but location is subject to reassessment given the dynamic context. Accommodation is being defined and access to services – medical, electricity, water, etc. is in place but may change depending on the situation. Given the emergency context, this position requires flexible work schedules.  During the field trips living conditions will be adjusted to the field conditions.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.   

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

 We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

 We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Ethics Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]). 

Тільки попередньо відібрані кандидати будуть запрошені на співбесіду.

Ласкаво запрошуємо осіб з інвалідністю та ветеранів відгукнутись на цю посаду.

Mercy Corps створило робоче місце для працевлаштування осіб з інвалідністю та ветеранів, та належні умови праці для цієї вакансії, але це не обмежує коло осіб, які можуть подаватись на цю вакансію.